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HELPMATE VIRTUAL

Expert Staffing Solutions

DRIVING CAREERS FORWARD

"Mental Health Matters, Balance Equals Happiness"

Our mission is to provide an efficient, effective, and enjoyable staffing experience to contractors. We know that a resume is important, but it’s a piece of paper that has a story and an individual behind it. Our role as a staffing agency is to understand the specific needs of each individual to help bring together the perfect match in expertise, skill, personality, and comfortability. All while simultaneously keeping each contractor's mental health intact.

 

Our clients provide the best team of trainers which in return creates objective guidance and empowers our team of customer service professionals. We do our utmost to provide white-glove customer service and tailor-made solutions every step of the way for both clients and contractors. Make your next career move with confidence by contacting us now!

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WHAT MAKES US UNIQUE

"Support You Can Count on With Freedom at Your Fingertips"

Helpmate Virtual is an agency that staffs independent contractors for remote, work-from-home positions. However, we aren't like most staffing agencies. At Helpmate Virtual we care about each contractor's mental health. We understand that without work-life balance, mental health suffers. We provide freedom to contractors by allowing them to create their schedules. Say goodbye to micromanagement and your daily commute, being your own boss has never been so easy! Contact us today.

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MEET THE OWNER

"Terri is my name and customer service is my thing! There's no question that this is my life purpose, it has been my dream since early childhood"

Terri Hall
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Helpmate Virtual was founded by Terri Hall in 2023, although the company is new, Terri is a veteran in the industry! With over a decade of experience under her belt, she is certainly the epitome of an excellent customer service professional. Terri is dedicated to creating strong, reliable, and dedicated customer service agents just like herself.

"At Helpmate Virtual we provide nothing short of white glove customer service. We keep our clients overly happy by instilling important core qualities in our agents, that in return keep our client's customers coming back again and again! Nothing is more important than the experience of every customer." 

-Terri Hall

CORE TRAITS AND VAULES

  • Integrity

  • Accountable

  • Adaptable 

  • Preseverance

  • Diligence

  • Discipline

  • Respect for others

  • Innovation

  • Creative

  • Humility

  • Honorable

  • Humanitarian

  • Self respect

  • Promoter of self-love, high self-esteem & confidence 

SKILLS

  • Empathetic

  • Patience

  • Tenacity

  • Positive attitude

  • Problem Solver

  • Active Listener

  • Resourcefulness

  • Excellent Communication

INDUSTRIES OF EXPERTISE

Hotline Consultant

TECHNOLOGY

Accounting

ACCOUNTING

Call Center Headset

CUSTOMER CARE

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RETAIL

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MARKETING AND SALES

Vacation Consulting

TRAVEL

Doctor's Appointment

HEALTHCARE

Renovation

HOME IMPROVEMENT

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ROADSIDE ASSISTANCE

To apply navigate to the "APPLY NOW!" section on the next page, scroll down, and fill out the contractor intake form to start the onboarding process. We look forward to assisting you with your new remote career today!

BUSINESS LICENSE

Wondering if we're legit? As you should!

*** With the increasing amount of internet scams on the rise, Helpmate Virtual understands the reason to be cautious. Don't worry, rest assured knowing you're in good hands. Helpmate Virtual is registered at both the state and county levels, and here's our Business License to prove it! ***

*** Helpmate Virtual encourages you to be very careful when it comes to giving out personal information to uncreditable sites. All small business owners must have business licenses publicly displayed. This is the law! ***

Our Agents Say

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"I have been working under 'Helpmate Virtual call center for some time now, and I must say it has been a truly rewarding experience for me. The company's commitment to providing excellent customer service is honorable in every aspect of our work journey. You receive the proper help and support as you learn and take on new tasks. Every time I felt nervous or didn't understand a task that was presented before me Helpmate Virtual supported me when providing me with support and encouragement and made me feel like I wasn't alone on this journey. I would encourage anyone to join this journey whether  you are experienced or new to this kind of career."

 

                                -Kreshanna Frierson 

                                                02/12/2024 

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JOIN US!

We make becoming your own boss easy. Take back your control! You're only one step away. Start the Onboarding process now by filling out the intake form below. We look forward to onboarding you.

Apply now!

This is a 1099 independent contractor position you will not have a boss. You will be responsible for creating and adhering to the hours you select. Although this may sound easy it takes alot of discipline. Do you have the discipline to adhere to the schedule you create for yourself?
Do you understand that this is a 1099 independent contractor position and that you are responsible for paying your own taxes?
This position requires a moderate level of computer literacy, are you familiar with installing and uninstalling computer programs?
How would you overall rate your typing skills (select a choice)
This position requires basic knowledge of computer commands, do you know how to perform simple commands such as copy and paste?
To use a operating system effectively, you should be able to perform the following task (please truthfully select all that you know how to perform)
To use computers effectively, you should be able to perform the following tasks below: (please truthfully select all that you know how to perform)
As an independent contractor you are responsible for providing the equipment needed to perform your job duties. You will need a reliable computer that meets the client's hardware requirements, USB noise cancelling headset, high speed internet, personal mobile phone, and a quiet place to work from. Are you able to provide these necessities for yourself?
In efforts to save contractors time and money, Helpmate Virtual offers a flawless, hassle free Equipment Lease to own program. This program (with the exception of internet service and mobile phone) includes all equipment needed to perform your job duties. Would you be interested in this service? Please select one of the three choices below.
There is a $30 NON-REFUNDABLE background check fee. Background checks are valid for 36 months and are standard to all contractors. This fee cannot be waived as it is needed to verify identity and criminal history. Do you understand and accept?
There is a REFUNDABLE $20 seat hold fee. This fee in place to hold your seat in the certification class. If you show up the first day of class, you will be refunded. Do you understand and accept?
As an independent contractor you won't start earning until you take your first call. The certification course ranges between 3 to 5 weeks. You must attend each day of class, and successfully pass the certification course to be offered a position. Do you understand these terms?
In efforts to keep our "Mental Health Matters" mission, Helpmate Virtual staffs at entry level 1. Our clients are considered entry level clients. We truly believe the more complex a job is, the more human mental health suffers. Because of this, our pay rate starts between $9 & $11 USD per hour. Do you understand and accept?
Can you pass a criminal back ground check?
Can you pass a drug screening if required?
Are you able to work at least 25-30 hours weekly?
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Thanks for applying! We'll be in touch soon.

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